Privacy Policy
Check Bridgemakers' privacy policy.
Last Updated: June 13, 2025
Bridgemakers (hereinafter 'Company') has established the following processing policy to protect users' personal information and rights in accordance with the Personal Information Protection Act and to smoothly handle users' grievances related to personal information. The Company will notify any amendments to this privacy policy through website announcements (or individual notices).
1. Purpose of Processing Personal Information
The Company processes personal information for the following purposes. The personal information being processed will not be used for purposes other than the following, and if the purpose of use changes, necessary measures such as obtaining separate consent will be implemented in accordance with Article 18 of the Personal Information Protection Act.
- Website membership registration and management
- Service provision and contract fulfillment
- Customer consultation and support services
- Marketing and advertising utilization
- Service improvement and new service development
- Legal obligation fulfillment and dispute resolution
2. Collection and Use of Personal Information
The Company collects the following personal information:
Required Items
- Name, email address, phone number
- Company name, position, work field
- Service usage records, access logs, cookies
- Payment information (credit card info, account info, etc.)
Optional Items
- Date of birth, gender
- Address, areas of interest
- Marketing consent status
Automatically Collected Information
- IP address, cookies, visit time
- Service usage records, access frequency
- Device information (OS, browser type, etc.)
- Location information (when using services)
Personal Information Collection Methods
- Website membership registration and service usage process
- Customer service consultation process
- Event and promotion participation
- Provision from partners
- Collection through generated information collection tools
3. Retention and Use Period of Personal Information
The Company processes and retains personal information within the retention and use period prescribed by law or the retention and use period agreed upon when collecting personal information from data subjects.
Service Usage Related
Until membership withdrawal
However, if investigation or inquiry for violation of related laws is in progress, until the completion of such investigation or inquiry
Legal Retention
- Records on contracts or withdrawal of offers: 5 years (E-Commerce Act)
- Records on payment and supply of goods: 5 years (E-Commerce Act)
- Records on consumer complaints or dispute handling: 3 years (E-Commerce Act)
- Website visit records: 3 months (Protection of Communications Secrets Act)
4. Rights and Obligations of Data Subjects and Exercise Methods
Users can exercise the following rights as personal information subjects:
- Request for notification of personal information processing status
- Request for access to personal information
- Request for correction and deletion of personal information
- Request for suspension of personal information processing
Methods of Exercising Rights
The exercise of the above rights can be done through written documents, email, fax, etc. in accordance with Article 41, Paragraph 1 of the Enforcement Decree of the Personal Information Protection Act, and the Company will take action without delay.
- Email: privacy@bridgemakers.co.kr
- Phone: +49-69-1234-5678
- Mail: Bockenheimer Landstraße 123, 60325 Frankfurt am Main, Germany, Bridgemakers
5. Provision of Personal Information to Third Parties
The Company does not provide users' personal information to external parties in principle. However, exceptions are made in the following cases:
- When users have given prior consent
- When required by law or when there is a request from investigative agencies according to procedures and methods prescribed by law for investigation purposes
- When necessary for service provision (payment processing, delivery, etc.)
Third Party Provision Status
| 수탁업체 | 처리목적 | 처리항목 | 보유기간 |
|---|---|---|---|
| Payment Gateway | Payment processing and settlement | Name, contact information, payment information | 5 years after payment completion |
| Delivery Company | Product delivery | Name, contact information, address | 1 year after delivery completion |
6. Consignment of Personal Information Processing
The Company consigns personal information processing tasks as follows for smooth personal information processing:
| 수탁업체 | 위탁업무 | 위탁기간 |
|---|---|---|
| AWS (Amazon Web Services) | Cloud server operation and data storage | Until termination of consignment contract |
| Google Analytics | Website usage statistics analysis | Until termination of consignment contract |
| Email Service Provider | Marketing email delivery | Until termination of consignment contract |
7. Measures to Ensure Safety of Personal Information
The Company implements the following technical, administrative, and physical measures necessary to ensure safety in accordance with Article 29 of the Personal Information Protection Act:
Technical Measures
- Access control management for personal information processing systems
- Installation of access control systems
- Encryption of unique identification information
- Installation and update of security programs
- Storage and forgery prevention measures for personal information processing system access records
Administrative Measures
- Establishment and implementation of internal management plans
- Regular employee training
- Minimization and training of personal information handlers
- Security agreements when outsourcing to external companies
Physical Measures
- Access control to computer rooms and data storage rooms
- Use of locking devices for documents and auxiliary storage media containing personal information
8. Operation and Rejection of Cookies
The Company uses 'cookies' that store and retrieve usage information to provide individualized customized services to users.
Cookies are small pieces of information sent by the server (http) used to operate the website to the user's computer browser and may be stored on the user's PC hard disk.
쿠키 사용 목적
- Analysis of users' access frequency and visit time
- Understanding users' preferences and interests
- Tracking, participation in various events, and visit count analysis
Cookie Setting Rejection Methods
Users have the right to choose cookie installation. Therefore, by setting options in the web browser, you can allow all cookies, go through confirmation each time cookies are stored, or reject the storage of all cookies.
- Internet Explorer: Tools > Internet Options > Privacy
- Chrome: Settings > Advanced Settings > Privacy and Security > Content Settings > Cookies
- Firefox: Options > Privacy and Security > Cookies and Site Data
9. Processing of Personal Information of Children Under 14
The Company does not process personal information of children under 14. If it becomes necessary to process personal information of children under 14, it will be processed with the consent of legal representatives.
- Collection of minimal information such as legal representative's name and contact information
- Implementation of legal representative consent verification procedures
- Immediate destruction of relevant personal information upon request for consent withdrawal by legal representative
10. Personal Information Protection Officer
The Company designates a personal information protection officer as follows to take overall responsibility for personal information processing and to handle complaints and remedy damages related to personal information processing:
Personal Information Protection Officer
성명: Kim Chul-soo
직책: Development Team Leader
이메일: privacy@bridgemakers.co.kr
전화: +49-69-1234-5678
Personal Information Protection Department
부서명: Development Team
이메일: privacy@bridgemakers.co.kr
전화: +49-69-1234-5678
Other Personal Information Violation Reports
If you wish to make a personal information access request under Article 35 of the Personal Information Protection Act, you can apply through the 'Personal Information Protection Comprehensive Support Portal (www.privacy.go.kr)'.
- Personal Information Protection Commission: privacy.go.kr / 182 (toll-free)
- Personal Information Violation Report Center: privacy.go.kr / 182 (toll-free)
- Supreme Prosecutors' Office Cyber Crime Investigation Unit: www.spo.go.kr / +82-2-3480-3573
- National Police Agency Cyber Terror Response Center: www.netan.go.kr / 182 (toll-free)
11. Changes to Privacy Policy
This privacy policy is effective from the implementation date, and if there are additions, deletions, and corrections of changes according to laws and policies, it will be announced through announcements 7 days before the implementation of changes.
- Posting on website announcements when there are changes
- Email or individual notification for important changes
- Amended privacy policy takes effect from the date of posting
12. International Transfer of Personal Information
The Company may transfer some personal information overseas for service provision.
| 이전국가 | 수령인 | 이전목적 | 이전항목 | 보호조치 |
|---|---|---|---|---|
| United States | Amazon Web Services (AWS) | Cloud server operation and data storage | Service usage records, log data | Adequacy decision country, standard contractual clauses |
| United States | Google LLC | Website analysis and marketing | Website usage statistics, cookie information | Adequacy decision country, Privacy Shield certification |